Payment Options for Merrill Lynch Home Loans Clients

We offer several convenient payment options—including online payments and direct debit (ACH)

Direct Debit Option
If you are an existing mortgage client and want to establish Direct Debit after your loan has closed or make changes to your existing Direct Debit arrangement, please contact the following Merrill Lynch Mortgage Servicing Centers:

Mortgage Loans – 1.888.412.8625
Home Equity Lines of Credit – 1.877.461.2437

With our easy, hassle-free Direct Debit service, you can have your monthly mortgage payments taken directly from your checking or savings account (includes Cash Management Accounts). Direct Debit amounts may be adjusted with receipt of proper written authorization.

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Clients are provided an Auto Debit Authorization form (ACH) for their convenience at their loan closing. This form may be returned with the closing documents. Generally, any account with check writing abilities either at Merrill Lynch or another financial institution can be debited.

For clients with new loans who send in their Direct Debit form with their closing package, your Direct Debit will be effective with your first payment. Your account may not be drafted until several days after the day of the month you selected as your draft day. A confirmation letter will be sent informing you of the exact date that your Direct Debit becomes effective. Please continue to make your monthly mortgage payments until you have received your confirmation letter.

Typically, Merrill Lynch debits the monthly Payment Due. You may debit additional monthly payments through the Additional Principal Option.

An option is available to have the first mortgage debit take place on the 1st, 5th or 10th business day of each month. Home equity lines have the option to be debited on the 15th, 20th or 25th of every month. Please note, payments will be debited the next business day if that date falls on a weekend or holiday.

FlexPay for First Mortgages
FlexPay gives you freedom and flexibility. This new direct-debit budgeting tool lets you decide when and how to make your mortgage payments. With FlexPay you can:

• Choose one or two unique draft dates per month
• Have those drafts automatically debited from your checking account, savings account or both
• Make additional principal payments with the same flexibility

And, unlike mortgage payment accelerators that increase the number of yearly payments to 26, FlexPay lets you turn 12 monthly payments into 24 by breaking the monthly payment into two individual installments.

First Mortgages
Online	www.mortgagequestions.com MortgageQuestions.com features a Paperless Billing Option where you may access all of your statements. Various e-mail alerts available.
Phone	(888) 412-8625
Direct Debit (ACH)	Setting up Direct Debit FlexPay -- Direct debit tool that lets you decide when and how to make your mortgage payments. See above for fees information.
SpeedPay	Allows you to pay your mortgage electronically. SpeedPay fees* via the Automated Phone System (877) 875-1874, or http://www.mortgagequestions.com/ are as follows: FREE prior to or on the 1st of the month of the payment due date. $1.50 between the 2nd and 5th of the month. $7.50 between the 6th and 10th of the month. $12.50 between the 11th and 15th of the month. $15.00 on or after the 16th of the month. Please note, SpeedPay fees using a Customer Service Representative are $17.50. *Except where state restrictions apply.
Traditional Mail	First Mortgage Mailing Addresses
Additional Principal/ Escrow Payments via Mail	If you wish to make additional principal or escrow payments, separate from your monthly payment, you can mail your payments to the following address, see below. Please include the loan number on the check and indicate that the payment is to be applied to principal or escrow. (If you include additional principal or escrow payments with your monthly payment, please also note where the extra money is to be applied.) The address for additional principal/escrow payments: Mortgage Service Center Box 371867 Pittsburgh, PA 15250-7867   For overnight mail: Mortgage Service Center Attn: 371867 500 Ross Street 154-0470 Pittsburgh, PA 15250-7867
Questions	Call (888) 412-8625 for questions about payments for 1st mortgages.
Home Equity Credit Lines (Equity Access® accounts)
Online	http://www.mortgagequestions.com/ MortgageQuestions.com features a Paperless Billing Option where you may access all of your statements. Various e-mail alerts available.
Phone	(877) 461-2437 The first time this method is used, the Representative will need the routing number and account number from the bottom of your check. After the first payment, the account information will stay in our database. There is a $17.50 charge for making the payment with a Representative.
Direct Debit (ACH)	Setting up Direct Debit--see above.
SpeedPay	SpeedPay is an automated, 24-hour payment by phone system that allows you to make your monthly payment whenever it’s convenient. Payments can be made using a checking or savings account, or an ATM card that is part of the STAR, PULSE or NYCE network. The SpeedPay telephone number is (877) 729-3273. On or before the due date on the statement, there is no fee for using this toll-free system. After which, fees will apply as follows, except where state restrictions apply. FREE for payments made on or before the due date. $1.50 the 16th through the 18th of the month. $7.50 the 19th through the 21st of the month. $12.50 the 22nd through the 24th of the month. $15.00 on or after the 25th of the month. Please note, SpeedPay fees using a Customer Service Representative are $17.50.
Traditional Mail	Home Equity Mailing Addresses
Additional Principal Payments via Mail	If you wish to make additional principal payments, separate from your monthly payment, you can mail your payments to the following address, see below. Please include the loan number on the check and indicate that the payment is to be applied to principal. (If you include additional principal payments with your monthly payment, please also note where the extra money is to be applied.) The address for principal payments: Home Equity Service Center PO Box 5445 Mt. Laurel, NJ 08054 Mail Stop SV45 For overnight mail: Home Equity Service Center 4001 Leadenhall Road Mt. Laurel, NJ 08054 Mail Stop SV45
Questions	Call (877) 461-2437 for questions about payments for home equity credit lines.
Construction-to-Perm During Construction
Standard Mail	Mortgage Services PO Box 223011 Pittsburgh, PA  15251-2011
Overnight Mail	Mortgage Services 5201 Gate Parkway Jacksonville, FL 32256 ATTN: Construction Lending/Servicing
Direct Debit (ACH)	To setup auto-debit payments, please contact the Construction Department at (888)421-0879, extension 94082 or 94096.
Questions	If the loan is still in the construction phase, please call (888)421-0879, extension 94082 or 94096.
Construction-to-Perm Once Converted to Permanent
All Payments	See information for first mortgages and Home Equity Credit Lines above.
Reverse Mortgages
All Servicing	Financial Freedom (800) 441-4428