Access Accounts



Welcome to the Merrill Lynch Home LoansTM Online Client Experience 

When you apply for a mortgage with Merrill Lynch Home LoansTM, you gain access to a full set of 24/7 online tools, designed to provide you access to the information you want and need to help you through the mortgage process and put you in the driver's seat. Our goal is to ensure the best possible home financing experience from loan processing to mortgage servicing. Please see below for an overview of our online tools.

eDelivery & eSignature (for loans with one applicant)

If you're ready to apply for a mortgage, you can access and electronically sign many of your loan documents online. Here are just a few of the benefits you'll enjoy by signing up for eDelivery and eSignature:

  • No waiting for delivery — and receive your loan documents earlier by eliminating shipping times.
  • Manage the process more efficiently — less paper to keep up with.
  • Secure access – our site is password-protected and fully encrypted to ensure the privacy of your information.
  • Convenience – go online at your convenience, 24/7 to access and sign many of your loan documents. (Please note that certain documents still require hand signature.)

All you need is a computer with Internet access.1 Simply provide your email address to your Merrill Lynch Home LoansTM Representative when applying for your loan. You will receive an invitation to register on, our secure Web site, where you can access your loan status 24/7. If you've already registered on our site, just log in using your existing user name and password and then follow the instructions.

Loan Application Status (for loans with one or more applicants)

With you can stay up-to-date on your loan status by logging on to this site anytime, at your convenience. You can also access, view and electronically sign your important loan documents. Take advantage of our convenient online services and log on today. We appreciate the opportunity to meet your home financing needs.

Mortgage Loans

You can also access information regarding your existing Bank of America, N.A. originated mortgage online by visiting your mortgage servicer, PHH Mortgage, at (Before clicking on this link, see Important Information below.*) 

The online Mortgage Service Center allows you to:

  • Review current payment information.
  • View escrow account balances and payments.
  • View transaction history.
  • View year-end interest and tax statements from last year.
  • View information on PMI removal.
  • Arrange to have payments taken directly from your bank accounts. 

If you prefer, you can call 1.888.412.8625.

*Important Information:

By clicking the above link, you will be transferred to a Web site operated and maintained by PHH Mortgage, a company that is not affiliated with Bank of America, N.A. (BANA). This site is subject to PHH Mortgage privacy policies. BANA is not responsible for the content available at the PHH Mortgage site.

Payment Options

Merrill Lynch Home LoansTM offers several convenient payment options—including online payments (see "Mortgage Loans" above), direct debit and an automated 24-hour payment by phone system. Visit Payment Options for more information.

1Certain loan products are not eligible for eDelivery/eSignature. Customers must disable pop-up blockers and have Adobe® Acrobat Reader installed on the computer used for eDelivery/eSignature. Only available for loans with one applicant. Applicant must register on and provide consent to eDelivery no later than 24 hours after registration to avoid shipment of the paper application package. 

Preferred Pricing 


Dream Home


Resource Center


For more information, call your Financial Advisor or click here.